The ‘Eye-Opener’ is a presentation about the ‘Future of Work’: which different technologies do we know (for example the Internet of Things, Artificial Intelligence, or the use of robots in businesses) and how can this impact an organization and the way their employees will work in the near future? What do we mean by data-driven working? How can data help an organization to help its clients better?
‘Workplace in a box’
A few weeks after the ‘Eye-opener’ presentation, we organized a workshop with five of KPN’s potential and existing clients. We invited three participants per client:
- one employee from the HR team;
- one employee from the IT team;
- One employee from the buying team.
We believed these three departments, each with their own specific needs, are specifically important in the decision-making process of choosing a Workplace provider. During the workshop, we mixed up the clients and we grouped the participants per working area.
During the workshop ‘Workplace’, teams were focused on their future way of working. Each team used a canvas to describe their ideal workplace, covering the proposition and the decision-making process. Each team had to pitch their ideal proposition, which gave KPN an extremely valuable insight into their client’s decision-making process and what they value as the key benefits and features of an ideal workplace.
We organized this workshop three times in total.